FAQ

Frequently Asked Questions

Get answers to common questions about wound care treatment, healing processes, insurance coverage, and what to expect during your care. Our experienced team combines advanced treatments with personalized attention to help you heal.

  • We treat a wide range of chronic and non-healing wounds including diabetic ulcers, pressure sores, venous and arterial ulcers, surgical wounds that won't heal, and trauma-related wounds. Our specialized approach is particularly effective for wounds that have been open for more than 30 days or have failed to respond to traditional treatment methods.

  • You should see a wound care specialist if your wound hasn't shown significant improvement after 2-4 weeks of standard care, shows signs of infection (increased redness, warmth, swelling, or discharge), or if you have underlying conditions like diabetes that complicate healing. Don't wait - early intervention leads to better outcomes.

  • Skin substitutes are advanced wound care materials containing biological activity, growth factors, or living cells that promote healing. These products help wounds heal that wouldn't heal with traditional methods alone. We routinely use these innovative treatments, which have become standard care for complex wounds, helping patients achieve healing that wasn't possible in the past.

  • Healing time varies greatly depending on the wound type, size, location, and your overall health. Simple wounds may heal in weeks, while complex chronic wounds can take several months. We provide ongoing monitoring and adjust treatments as needed. Our careful evaluation and personalized approach helps optimize your healing timeline.

  • Most insurance plans, including Medicare, cover medically necessary wound care treatments. We work with major insurance providers and handle the complex paperwork involved in wound care coverage. We'll verify your benefits and help you understand your coverage before treatment begins, so you know what to expect.

  • Your first visit includes a comprehensive evaluation by an experienced physician who will take time to understand your medical history, examine your wound thoroughly, and develop a personalized treatment plan. We believe in getting it right from the start, so expect a detailed consultation that may take longer than typical doctor visits.

  • Many advanced treatments including skin substitutes, specialized dressings, and biological therapies are covered when medically necessary. Insurance requirements can be complex, but we handle the prior authorization process and documentation needed for coverage. We'll work with you to maximize your benefits while providing the best possible care.

  • We understand that healthcare costs can be challenging. We work with patients to find solutions for treatment costs and will discuss payment options during your consultation. Our priority is ensuring you receive the care you need for optimal healing.

  • We combine cutting-edge technology with old-school personal attention. While we embrace the latest advancements in wound care, we never forget that healing begins with a careful physician evaluation and ongoing monitoring. We take the time needed to get your treatment right and adjust as your condition changes.

  • Yes, we stay current with the latest wound care innovations including advanced skin substitutes, biological therapies, and modern treatment protocols. However, we believe technology works best when combined with experienced clinical judgment and personalized patient care - that's our specialty.

  • Follow-up frequency depends on your specific wound and healing progress. Initially, visits may be weekly or bi-weekly, then spacing out as healing progresses. We provide ongoing monitoring throughout your treatment because wound care isn't set-it-and-forget-it - it requires attention and sometimes treatment adjustments as conditions change.

  • We'll provide detailed instructions for wound care between visits, including proper cleaning techniques, dressing changes, and activity recommendations. Following these instructions carefully is crucial for optimal healing. We're always available to answer questions or address concerns that arise between appointments.

  • We offer the full range of modern wound care treatments including biological skin substitutes, growth factor therapies, negative pressure wound therapy, hyperbaric oxygen when appropriate, and specialized dressings. These treatments that once seemed impossible are now routine parts of our practice, delivered with the same care as ordering supplies online.

  • Yes, the biological wound care products we use have undergone rigorous testing and FDA approval. These treatments have excellent safety profiles and have become standard care for appropriate wounds. We'll discuss the benefits and any considerations specific to your situation during your evaluation.

  • Candidacy for advanced treatments depends on factors like wound type, size, duration, your overall health, and previous treatments tried. Our thorough evaluation process determines the best treatment approach for your specific situation. We match the right technology with the right patient at the right time.

  • Advanced treatments can significantly improve healing outcomes, especially for wounds that haven't responded to conventional therapy. While we can't guarantee specific timelines, these treatments often help achieve healing that wouldn't occur otherwise. We monitor progress closely and adjust treatments to optimize your results.

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